System Network and Design, LLC 404-590-1763
System Network and Design’s Onsite Computer Services

All System Network and Design’s Onsite Computer Services field service engineers are certified, have a minimum 6 years’ experience and have been through level-tested interviews and exam processes prior to employment. This process, coupled with ongoing training and performance incentives, keeps our entire staff of technicians and internal support motivated and fresh.

Service and Maintenance Agreements are individually priced depending on the service menu selections, which include Onsite Service and Support, Remote Access Control, Help Desk Support, and the length and size of the support requirement. Our flexibility is essential to match what you want or need with a customized program that we both understand. Billing can also be flexible: hourly, monthly, quarterly, semi-annual or annual with discounts available for longer commitments.

System Network and Design’s Onsite Computer Services service delivery system, along with logistics, has created efficiencies that are recognized within the industry. These inherent benefits in our system have allowed us to proudly provide state-of-the-art services at a fraction of our competition’s programs. We welcome your comparison of quality and pricing!

Our only product is uptime service and support and project management. Unlike other providers, who may also retail equipment or manufacture equipment, our only revenue is providing IT support with rapid response to clients' real time needs. As a convenience to our customers they can purchase components (i.e.: break-fix or upgrades) for or from us to streamline the process.

Another differentiating benefit is that we recognize both the hardware and the software on every service call while onsite. This helps to assure solutions will be timely and cost-effective. The initial preventive maintenance performed at your site gives our central dispatchers a comprehensive overview of your operation and equipment before the technician is chosen. Matching the skill-set of a technician with a support issue the first time allows everyone to enjoy a timely solution to virtually any service issue. This of course reduces risk at very critical moments.

A fourth benefit is the true coverage capability of our work force, components and delivery within an extensive geographic area. Our motto of “service anywhere” can be coordinated through a single call or online request. The professional dispatchers, helpdesk personnel, project managers and logistics teams work together to coordinate technical skills, scheduling, reporting and customer service at a central dispatch center.

Always Available!!‎‎
By jim - February 27, 2014
" System Network and Design’s Onsite Computer Services is always available when we need help. Their friendly, expert staff handles any questions or issues that arise." "Our latest workstation upgrades were completed during business hours with little disruption to our staff. System Network and Design’s Onsite Computer Services team helped plan the deployment to keep our staff working." Jim C, MB Financial

Remote-Management-Services

System Network and Design’s Onsite Computer Services uses as our primary tool for call management. We have centralized our dispatch staff, who are proficient with the custom designed system. This system incorporates a performance feedback that assures a timely delivery of Certified Technicians, Solutions and Parts. Quantifies responses and deliverables in real-time. The ability for our dispatch to match the expertise with the request and to measure, monitor and report the outcome of all calls is an invaluable partnership for you, our customer.

SERVICES WE PROVIDE:

  • Troubleshooting and Problem Solving On All Networks And Pcs
  • Hardware Installation and Support
  • Virus and Spyware Removal and Protection
  • Security Solutions
  • VPN(Virtual Private Networks)
  • Remote Access
  • Server Installations and Upgrades
  • Spam Filtering and Email Solutions
  • Internet Connection
  • Web Content Filtering
  • System Backups, Onsite and Offsite
  • Complete Network Management and Support
  • Help Desk

Solutions From System Network And Design, LLC . Are Easy, Quick, And Economical To Implement.

 System Network and Design’s Computer Onsite Service

  • Immediate IN-OFFICE Support
  • 24-7 Remote IT Service & Support
  • Managed Services
  • Flexible Service Plans
  • Network Support
  • Regional Support for National Firms
  • Project Management  

Our services are provided from a Sole Source Service and Solution Provider approach and include Onsite Staffing, Help Desk Support, Remote Access Control, Hardware Repair, Data and Disaster Recovery, Network Support, Cabling, I.T. Consulting, Integration Projects, Turnkey Installations, Application Rollouts, Software Upgrades, Transitions and Integration.

We provide services to Atlanta Metro Area, Also serving Woodstock, Canton, Kennesaw, Marietta, Roswell or Alpharetta.

Your Satisfaction Guaranteed

The qualifications don’t stop there. You can feel secure knowing that we are licensed and Insured and always guarantee our work. We also have 24-HR Emergency Service  365 Days a Week.

We have a 100% satisfaction guarantee policy on all our work.

 System Network and Design’s Computer Onsite Service

We offer onsite services to fit our customers’ busy schedules. We can come to you either in person or remotely for most computer repairs and upgrades as well as network set-up. Contact us for more information on available onsite services and pricing.

  • System Network and Design's Online Computer Repair!
Rather than having to physically take your computer to our System Network and Design Repair Shop or waiting for a On-site service call; have our certified, knowable and experience techs connect to your computer through the internet and resolve the pesky issues plaguing your PC.

  • PC Diagnostics
  • Removal of Spyware Infections
  • Fix slow start-up
  • Virus Removal
  • Removal of nagging pop-up windows
  • Removal of web site redirections
  • File cleanse, registry repair
  • PC Optimization for faster overall speed
  • Junk Program Removal
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