System Network and Design offers best in class computer support. In business since 1991, System Network and Design has been serving small and midsized businesses with excellence. From basic desktop support to full on IT network maintenance or professional installation, System Network and Design has you covered. Our services are based on the recommendations of our clients base, so our offerings meet your needs exactly.
The System Network and Design expert engineer staff holds certifications from the leading vendors in the technical space, giving you the best computer support. At System Network and Design, we believe our people make the difference to impact your technology and your processes. We only hire the best in the IT industry.
Engineers are able to deliver support both remotely and onsite. Our helpdesk is the best in the industry, responding quickly to service calls. Remote service requests are addressed within nine minutes of ticket entry, and 95% of all service requests are solved remotely, saving your business time and money. Should the need arise for an engineer to make an onsite visit, your primary engineer will be scheduled to address the problem at your location immediately.
In addition to onsite and remote computer support, System Network and Design offers proactive management plans. These plans are all-inclusive covering security, email, desktop support, server management, and more. Our proactive approach includes monitoring all systems from our dedicated network operations center. NOC engineers are alerted to issues before the affect your business. Engineers complete ongoing maintenance tasks to ensure your network does not suffer unnecessary downtime.
System Network and Design offers both on-site support plans, as well as on-demand support plans, by System Network and Design respectively. Each plan is offered at a low monthly fee and can include all the necessary managed support services for best in class computer support.
These plans allow a business to outsource their IT either partially or completely to System Network and Design. For businesses needing to provide computer support, outsourcing provides them with the ability to maintain a high availability of service. For businesses needing technical support assets, outsourcing enables their core employees to focus more on their work in order to maintain productivity. It also enables them to utilize specialized personnel whose technical knowledge base and experience may exceed the scope of the business, thus providing a higher level of technical support to their employees.
Are you looking to take your business to the next level? System Network and Design is an experienced provider of it support in the Atlanta area for over 18 years specializing in managed support plans, managed hosting, and professional installation services. System Network and Design can help you with strategic outsourced it support so you can focus on what is most important to your business. We seek to form partnerships with our clients to guide them to long term business success. Contact System Network and Design to learn more about how computer support can fit your business needs.